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Refund Policy

Last Updated: May 31, 2025

7-Day Money-Back Guarantee

Not satisfied? Get a full refund within 7 days. No questions asked. No hoops to jump through.

Eligibility

All new subscribers are eligible for a full refund within 7 days of their first payment. This applies to:

How to Request a Refund

Step 1: Contact Us

  1. Email hello@apexbeat.ai with subject "Refund Request"
  2. Include your registered email and reason for refund (optional, but helps us improve)

Step 2: Processing

  1. We verify your payment within 24 hours
  2. Refund is processed to your original payment method (Stripe, JazzCash, or EasyPaisa)
  3. Processing time: 48-72 hours for Stripe, 3-5 business days for local methods

Step 3: Confirmation

  1. You'll receive a confirmation email once the refund is initiated
  2. Another email when the refund hits your account

Refund Timeline

Exceptions

Refunds may be denied in cases of:

Pro-Rated Refunds (After 7 Days)

For Annual Pro subscriptions beyond the 7-day window:

Our Commitment

We built ApexBeat because we believe it helps students. If it doesn't help you, we don't want your money. That's why we offer a no-questions-asked refund. We only ask that you try the diagnostic and at least one daily study plan before requesting a refund - fair enough?

Need a Refund?